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Our Support staff have found some questions are asked quite regularly (especially by new users), so we've put together this list of Frequently Asked Questions to answer those questions.

If you have a query, the list below will often provide an answer so you can often save time by checking here first. We will regularly update this section with answers to more questions we're often asked.

The questions have been divided into the following sections:
Last modified: 3/05/2011