Support

Resources for answering your queries

Welcome to BlaqApp Customer Support.


BlaqApp Customer Support provides a detailed Knowledge Base, Tutorials and FAQ to help you learn more about Blaq and answer any questions you may have. If you can't find the answer you're looking for, you can contact us for support via the helpdesk or send us an email at [email protected]


Knowledge Base


The Knowledge Base is here to help you learn about Blaq and get more out of it. It's a full reference guide to every section in Blaq, with descriptions of each section and explanations of the fields in each section.

Tutorials


To help you learn how to use Blaq faster, we have created several tutorials to demonstrate some of the more common functions and to give you a step-by-step guide to their use.

F.A.Q.


Our Support staff have found some questions are asked quite regularly (especially by new users), so we've put together this list of Frequently Asked Questions to answer those questions.

Helpdesk


When you're unsure of how to do something in Blaq or it's not working as you expect, you can send us a support ticket so we can help you with your query. Blaq support is available Monday to Friday 9:00AM to 5:00PM (AEST), excluding NSW public holidays.