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Support » Knowledge Base » CRM » Customers » Quotes

This shows a list of quotes for the customer.


Quote
  • Ordered By - the person who placed the order.
  • ABN - the customer's Australian Business Number.
  • Parent - the transaction which this quote was copied from.
Order
  • Reason - the reason the quote was lost.
  • Quote Name - a brief name, title or description for the work.
  • Category - select the category from the drop-down list which is the closest fit for the contact. This is used for reporting purposes.
  • Discount (%) - a discount for the quote. It applies to the whole quote.
  • Tax - the default tax rate. It can be overriden for each component.
  • Currency - applies to the whole quote.
Timeline
  • Entered - the date the quote was entered.
  • Quoted - the date the customer was quoted.
  • Follow-up - the date the quote should be followed up with the customer.
  • Converted - the most recent date the quote was converted to a job.
Customer Contact Details
  • Phone - the customer's phone number.
  • Mobile - the contact's mobile number.
  • Fax - the customer's fax number.
  • E-mail - the contact's e-mail address.
Staff
  • Entered By - the person who entered the quote.
  • Sales Rep - the customer's primary contact, responsible for the quote.
  • CSR(s) - people working on the quote with the Sales Rep (maximum of 3).

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